Hola, Albertzubia. The A/C worked very well for our entire stay. No TV on property and last but not least the beach is stunning! Christian really made the experience everything. Prices are the average nightly price provided by our partners and may not include all taxes and fees. My fiancé and I came to Casa Malca for a 5 day stay over the Christmas/New Year holiday. We hope to welcome you back again soon! Crosby Street Hotel ranks #1 in New York City with approval from 22 reviewers like BlackBook, Jetsetter and Gayot. Would highly recommend. Casa Malca is a stunning hotel, beautifully designed. Wild-at-heart beach house Casa Malca is right on the sands of the Riviera Maya, with a concealed entrance and a rustic restaurant-cum-bar dishing out fiery Mexican favourites and chilled margaritas. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum National Park. We had an excellent beach-facing room (#18) with floor to ceiling windows. It is a joy to read that you had the opportunity to experience Casa Malca´s Magic during your day visit, from our exquisite breakfast to our unique pools and our unbeatable one of a kind beach! Casa Malca is a gem. Yes, free parking and secured parking are available to guests. Christian was our server and went ABOVE and BEYOND to meet our every whim and need. Excited for our stay in February 2021. Which languages are spoken by the staff at Casa Malca? Top room amenities include a minibar, air conditioning, and a refrigerator. The AC runs pretty much all day long and they even offer daily complimentary Aqua Penna water! Our best wishes! Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Dear Federica, Thank you for taking the time to write your review of Casa Malca. This is the version of our website addressed to speakers of English in the United States. The property is in construction with steel rods, construction debris and trash all over. Kind regards, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Yaan Wellness Energy Healing Spa, Hotels near Full View Kitesurfing & Watersports, Hotels near Mirko & Luna Candlelight Yoga Tulum Mexico, Hotels near Universidad Tecnologica Regional del Sur. more. Book Casa Malca, Tulum on Tripadvisor: See 447 traveller reviews, 846 candid photos, and great deals for Casa Malca, ranked #58 of 166 hotels in Tulum and rated 4 of 5 at Tripadvisor. When I spoke to her she was. Spent the day at the beach club, it was wonderful! What food & drink options are available at Casa Malca? Book Casa Malca, Tulum on Tripadvisor: See 463 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Rooms are again very simple, very clean, airy, bright and practical. The concierge and the staff were absolutely incredible. From the staff, to the decor, to the food, and the beach experience - Casa Malca does a great job. without helicoptering too much. From bringing our limes to us on the beach to checking on us just the perfect amount. Casa Malca is ranked #4 among luxury hotels in Tulum by U.S. News & World Report. Casa Malca, Tulum: 433 Hotel Reviews, 828 traveller photos, and great deals for Casa Malca, ranked #53 of 165 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Food is excellent as well. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Yaan Wellness Energy Healing Spa, Hotels near Full View Kitesurfing & Watersports, Hotels near Mirko & Luna Candlelight Yoga Tulum Mexico, Hotels near Universidad Tecnologica Regional del Sur. Tony de Marco recommends Casa Malca. concierge was very helpful, the property is beautiful. The pool furniture was full of soiled towels, no one to pick them up. See more questions & answers about this hotel from the Tripadvisor community. We are sorry you had to live this unfortunate experience and understand your frustration as the situation was out of your control. Yes, Casa Malca offers an airport shuttle for guests. The best about nature comes together with the best about human beings who are aware of their surroundings. The staff speaks multiple languages, including English and Spanish. - See 463 traveller reviews, 702 candid photos, and great deals for Casa Malca at Tripadvisor. Hope to welcome you back soon! We found this site picturesque. More than half of the entrance fee is consumable and it will gain you access to all of the restaurants on site, beach cabanas, towels, indoor & underground pool, showers, and a beautiful uncrowded beach. Our policy is to have our guests happy and that was the only (and yet valid) reason for us to refund you and your friends full stay. Own or manage this property? Recommend making reservations for lunch or dinner. All around this place is fabulous. Book Casa Malca, Tulum on Tripadvisor: See 463 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. What are some of the property amenities at Casa Malca? Overall such a great experience and would definitely return/recommend. From the staff, to the decor, to the food, and the beach experience - Casa Malca does a great job. Casa Malca, Tulum: See 454 traveller reviews, 864 photos, and cheap rates for Casa Malca, ranked #56 of 170 hotels in Tulum and rated 4 of 5 at Tripadvisor. He finally called the manager of the hotel after we fervently insisted he do so and on the phone they tried fruitlessly to find a solution. All the best! Casa Malca take note that Crystian has well represented your property and created a great deal of recurring business!! Check prices, photos and reviews. Guests can surf the web using the complimentary wireless Internet access. Finally we compared this resort to the facility in the movie; Couples retreat! Dear Guest, Due to the current sanitary COVID-19 situation we are all living in, we want to inform that Casa Malca is redesigning all its hygiene processes to guarantee new security measures within our installations for all our guests, customers, commercial associates and staff; with the objective of fulfilling the stablished norm. Carretera boca Paila km 9.5, Tulum 77780 Mexico. I can not imagine how this establishment has an operating licence. Casa Malca, Tulum: 462 Hotel Reviews, 864 traveller photos, and great deals for Casa Malca, ranked #55 of 174 hotels in Tulum and rated 4 of 5 at Tripadvisor. Hope to welcome you back soon! Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. The service is phenomenal. The restaurant is excellent, the setting is right on the beach, food and cocktails were excellent and we dined there daily for breakfast and one night for dinner. We found this site picturesque. Guests can make use of the in-room espresso makers and minibars. Casa Malca is rated "Fabulous" by our guests. Had a great lunch at Ambrosia and received really good service from all the staff, especially out waiter Carlos. Book Casa Malca, Tulum on Tripadvisor: See 453 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #56 of 167 hotels in Tulum and rated 4 of 5 at Tripadvisor. What are some restaurants close to Casa Malca? Enjoy luxury and art in the same location in this natural Paradise. Everyday Crystian would go above and beyond to ensure we had everything we needed, would remember our order (what we liked and didn’t like), and was overall a very kind person! We are very happy to learn that you had a great experience in Casa Malca and even more happy to know that the highlight of your stay was our amazing staff. We have explained you exactly what was happening and handle the situation helping you booking another place for your stay, that you happen to enjoy very much. What a rude and unwelcoming person. Claim your listing for free to respond to reviews, update your profile and much more. We came in and got a day bed with an amazing view. Book Casa Malca, Tulum on Tripadvisor: See 454 traveller reviews, 864 candid photos, and great deals for Casa Malca, ranked #56 of 171 hotels in Tulum and rated 4 of 5 at Tripadvisor. The daybeds don’t require umbrellas as there are palm trees that give you partial shade from the sun. I Went with Family to visit & have lunch at Casa Malca & turns out that they want $100 US for you just to enter to have lunch & NOT TO BE ABLE TO SEE THE HOTEL!! Dear Guest, thank you very much for your review and kind words! 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